Hot Topic Workshops

There are some topics that are just too hot to cover in 45 minutes, so we’ve doubled the class time for these 90-minute tutorial workshops. Go beyond the basics, cover more ground, ask more questions and see live demos as the temperature rises around these hot topics! Hot topics that will be covered include:

International Opportunities

Going global doesn’t necessarily mean opening up shop in another country – at least not for telecom agents. There’s a huge opportunity to provide services to multinational companies based in the United States. This workshop will explore ways to expand your business by supporting the voice and data requirements of global businesses based in your own backyard.

Carrier Ethernet

U.S. enterprises are expected to spend more than $27 billion over the next five years on carrier Ethernet services provided, according to Insight Research.  If you aren’t selling it, you are missing out. This workshop will offer you tools you need to take advantage of this opportunity, from the basics to making the business case to advanced selling techniques.

Hosted VoIP/UC

Hosted telephony services are gaining ground as low-cost, low-maintenance solutions for distributed workforces. Economic pressures are encouraging businesses of all sizes to consider outsourcing increasingly complex and mobile communications applications. Make sure you have a solution they can count on with this soup-to-nuts workshop, including a live demo.

4G Wireless

4G is not just the next generation of wireless communications; it is voice, data and streaming video anytime, anywhere. This workshop will explore the opportunity for channel partners in 4G starting with a primer and drilling down on fixed wireless and fixed-mobile convergence solutions and applications, including a live demo.

Telecom Lifecycle Management

Telecom Expense Management has evolved into Telecom Lifecycle Management – a process that begins before the order with planning and policymaking and continues through procurement, inventory management and expense management. This workshop will walk through each step, explaining what it is and how to monetize it.

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Education Tracks

Business Development Track

Indirect sales is an entrepreneur’s province, but starting a business is only the first step in the business lifecycle that includes growth and exit. Beat the business development heat by attending this track for advice on how to create and protect your company’s value from start to finish.

Vendor Presentations

Leading suppliers share information about their latest product offers, how they can help your customers and warm up your revenue streams in 2009 and beyond.

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Featured Sessions

Industry Keynote

In this first-ever joint keynote address, Christopher Dean, CSO of Skype, will speak on the subject of "Service Provider Transformation” to attendees at both the Channel Partners Conference & Expo and the VON Conference & Expo, which will be ending its Sept. 21-23 run at the same venue. 

General Session: Hidden Charges: What are They and What Can You Do About Them?

In this session we’ll show you how to do a quick side-by side invoice comparison so you can determine which telecom providers are really giving you and your customer the best deal.