Track Three: New Opportunities

Boost and diversify your revenue stream by adding professional and managed services. This track will show you a few options from managing network performance to mobile devices.

Tuesday, March 27

9:30 – 10:15 a.m.

Delivering Telecom Life Cycle Management – Part 1

You may have audited customers’ telecom invoices or inventoried their assets, but do you know what it takes to manage their environment to enable sustainable and predictable outcomes? Increasingly, companies are looking to their trusted partners to take on this task. In this session, you will learn about managing the telecom environment, not just the expenses, including the four stakeholder groups, seven business disciplines and 16 activities that make up telecom life cycle management and how you can use them to develop a new revenue stream and a more loyal client base.

SPEAKER:

Scott Levy, Vice President, Enterprise Development, AOTMP

10:30 – 11:15 a.m.

Delivering Telecom Life Cycle Management – Part 2

Managing your customers’ telecommunications environments means developing a professional services business. In this session, you’ll meet partners who have “been there, done that” to discover what it takes to make it happen. Find out the answers to these questions and more:
  • What services do they offer?
  • How do they sell them?
  • How do they charge?
  • How do they deliver them – in house or outsourced?

MODERATOR:

Scott Levy, Vice President, Enterprise Development, AOTMP

PANELISTS:

Marko Spremo, Vice President, Sales, Telapprise LLC
Scott Stein, Vice President, Marketing and Affiliate Programs, Cynergy Telecom Management LLC
Dan Vidal, Managing Director, Telecom Advisors

Wednesday, March 28

9 – 10 a.m.

Adding WAN Optimization and Performance Monitoring

The WAN is arguably the lifeblood of most enterprises these days. Without those critical connections between the data center and the business locations, they lose access to critical data and applications. With the migration to the cloud, they stand to lose even more functionality if their network falters. Making sure that the WAN is optimized for the ever-increasing volumes of high-bandwidth traffic and then monitoring that performance can provide channel partners with a differentiator and a potential new revenue stream. This session will discuss the options, potential suppliers and ways to charge for your new services.
10:15 – 11:15 a.m.

Using the Force! Increasing Your Value With Field Services

VoIP and other IP technologies are being deployed at customer sites in increasing volumes, creating greater demand for field services to ensure their successful deployment and operation. Field service organizations take care of such tasks as on-site project management, circuit testing, demarc extensions, equipment de-installation, installation and configuration and much more. In this session, you will find out how field technicians can give your organizations an advantage over other companies, especially in large multisite deployments. Discover what services a field force performs and how you can offer these services on an outsourced basis.

PANELISTS:

Dennis Mazaris, President and CEO, Concert Technologies
Justin McLain, CEO, Endeavor

11:30 a.m. – 12:30 p.m.

Making Money From Mobile Device Management

The “consumerization” of IT is bringing new smartphones and tablets into the workplace, creating havoc for businesses and opportunity for channel partners. Mobile Device Management answers a growing need for companies to gain control over mobile devices that information workers use today. MDM goes beyond asset management to creating mobile policies, governing rate plans, distributing software and securing data. In this session, you will learn about the components of MDM and what it takes to set up a successful, money-making MDM practice.

SPEAKER

Matt Coffy, President, Coffy Group LLC/Slash Wireless