Speakers

Carolyn April
Carolyn April, director of industry analysis for CompTIA, joined the organization in April 2010 as director of industry analysis after serving as editor for Channel Insider, a publication focused on news, information and resources for IT resellers and system integrators. Prior to that, April was a principal analyst for the Institute for the Partner Education & Development (IPED) and served as executive editor of VARBusiness, an award-winning IT channel print and online publication, and Redmond Magazine, which covers Microsoft technologies and the Microsoft user ecosystem. She also worked in editorial positions for InfoWorld and for daily and weekly newspapers in Massachusetts.

SESSION:

Agent-VAR Partnering Best Practices

Pam Avila
Pam Avila, founder of Sierra Summit Group, has an extensive history with both the voice and data reseller channels. Her channel expertise comes from both managing channel sales organizations and mentoring for seven years a nationwide group of convergence VARs and telecom dealers (CT Pioneers). Avila is the founder and first chairperson of CompTIA’s UC Community and currently services on the Advisory Council for Channel Partners. In addition to managing the Sierra Summit Group, she is the CEO of discussUC.com, an industry resource website, as well as the creator of the UC and UC3 Summit channel events.

SESSION:

Creating a Transformation Road Map

Rod Baptie
Rod Baptie has been involved with high tech since 1984 and was responsible for the successful launch of more than 20 major technology companies into the European market during the 1980s. In 1993 he founded Baptie & Co., which rapidly grew to become the largest company in the world owning and organizing conferences addressing key sales and marketing issues for senior executives in the technology and telecom industries. In 2005 Baptie & Co. began their first B2B community, and the company is now a global leader in the field. Baptie is recognized as a leading thinker on building, running and managing B2B communities.

SESSION:

Delivering IT & Telecom Services Through Partnerships

Vince Bradley
Vince Bradley is CEO of Commerce Consulting Corporation. It’s telecom/cloud division, WTG, is one of the top 3 largest master agencies in the United States that exclusively distributes through Agent Partners. Bradley entered the telecommunications industry in 1993 as a sales leader for the Los Angeles-based Addtel Communications (later part of MCI) before founding WTG in 1996. Energent, CCC’s energy division, was founded in 2008. Bradley has been voted a top 100 IT Executive by CRN for the past 2 years in a row. He has served on advisory boards for the PHONE+ / Channel Partners Conference, CRN’s Xchange Conference and over 20 telecom providers. Bradley is a graduate of UCLA and resides with his wife and 3 daughters in Malibu, CA.

SESSION:

Keynote Roundtable: The Future of Distribution in the New Technology Order

Michael Bremmer
Michael Bremmer is the CEO of Telecomquotes.com. A trusted adviser to Fortune 50 companies and MSB’s, Bremmer’s passion is customer service. With more than 20 years of experience in the telecom industry, he fervently believes the mere act of communicating with other humans shouldn’t be difficult, considering we’ve had at least a few thousand years of practice as a species.

SESSION:

CPZ: Channel Partners Zone

Manon Buettner
Manon Buettner is the founder and principal of Nuvalo, a data center and managed services consulting firm specializing in cloud services. She has nearly 20 years of experience designing, selling and implementing network, colocation and managed solutions for enterprise businesses. Buettner founded Nuvalo in January 2010, parlaying her expertise into an offering of brokering and consulting services. She works daily with Fortune 500-1000 companies, guiding her clients' deployments of production, IT and business continuity solutions in data centers around the world. Her customers include industry leading Internet, gaming, health care and financial services companies.

SESSION:

Creating a Cloud Services Agency

Dominick Callandriello
Dominick Callandriello is an entrepreneur and business builder with a history of managing and growing successful enterprise and channel sales organizations in the telecommunications industry. He is the founder and president of Clover Communications Management, a multimillion dollar company serving enterprise businesses globally. A 20-year veteran of the telecom industry, Callandriello has held senior sales management positions with AT&T, MCI and Verizon. He has extensive experience and expertise in delivering best-of-breed solutions for his clients with an emphasis on managed WAN services and security, and is frequently quoted as an expert in industry publications.

SESSION:

WAN Design Basics for Distributed Workforces and Cloud Workloads

Jerry Clark
Jerry Clark is director of cloud services for COMLINK, positioned to create a channel program with the most comprehensive product and service suite paying the highest commissions in the industry. After receiving a degree in microprocessor technology in 1985, he went to work for a large computer service and sales organization to work on the first IBM PC/AT circuit boards. In 1989 he started a computer service/sales business which merged with a copier company in 2004. Both companies together acquired a telephone company to form a "full scale" technology firm that offered free technology assessments.

SESSION:

Becoming a Cloud Services Provider

Brian Cuppett
Brian Cuppett, vice president of merchandising for ScanSource Communications, formerly served as vice president of sales and director of business development for the company. He has more than 15 years of experience in distribution. Cuppett joined ScanSource in 1998 via acquisition of a small distributor in New Jersey, CTI Authority. Prior to joining the distribution industry, he was a partner in a software company and a cost accountant for a freight car manufacturer. Cuppett earned his master's degree in business administration from Indiana University of Pennsylvania and has served on the Channel Partners Advisory Board since 2011.

SESSION:

Keynote Roundtable: The Future of Distribution in the New Technology Order

Myles Dey
Myles Dey is an account executive with Channel Partners, a unit of VIRGO 's Communications Network. He handles and coordinates exhibit sales and show sponsorships, helping communications companies increase their revenue by taking advantage of specialized B2B events. Before joining Channel Partners, Dey worked as exhibit operations coordinator and registration coordinator for VIRGO events. Prior to VIRGO, Dey was a proven entrepreneur in the auto detailing and construction industries.

SESSIONS:

ATTENTION VENDORS: Tips for Successful Marketing

Mike Dillon
Mike Dillon, the CTO for Quest, brings more than 20 years of disaster recovery, security and engineering experience to his position, where he leads the global technology strategy development and planning for the company. Dillon also serves as chief consultant and director for professional, managed and cloud services, overseeing a team of consultants, engineers, experts and project managers. He created and developed the Quest Application and Management Service Providers platforms that are ongoing today. Dillon came to Quest from MCI, where he served in progressively responsible roles.

SESSIONS:

Virtualizing the Desktop in the Cloud
Selling Techniques Networking Luncheon

Darren Disler
Darren Disler is head of communities for Baptie & Co. and acting community manager for the Cloud Services Community, the official cloud community of Channel Partner. He has been engaged in the channel for many years, holding key channel management and sales roles at companies such as AT&T, Lucent and Oracle. Prior to joining Baptie & Co., Disler worked for Autodesk where he held multiple channel facing roles. He holds a bachelor's degree in marketing from Indiana University Kelley School of Business and a master's degree in business administration from Fairleigh Dickinson University.

SESSION:

Key Steps to a Successful Cloud Practice

Dan Dooley
Daniel Dooley, president and COO of TruMobility, has more than 24 years of experience in the telecommunications industry. He spent 14 years at Sprint. During his tenure there, he was responsible for their international, wireline and wholesale businesses. From 2009-2010, Dooley was president of Sprint Wholesale, where he led Sprint's $2 billion wireless, wireline and M2M business. While president of Sprint Wireline, he led Sprint's corporate efforts in pioneering the fixed-mobile convergence solution set. Dooley has a bachelor's degree from Indiana University Kelley School of Business and a master's degree in business administration from Fairleigh Dickinson University.

SESSION:

Mobilizing UC for the Wireless Workforce

Steve Downey
Steve Downey, an insurance industry veteran of more than 35 years, is also an entrepreneur, and founder of SuperAgent, a San Diego-based company designed for small businesses and individuals in California to compare health insurance online for free. SuperAgent has been recognized by California’s Connect as a Finalist for the Most Innovative Product of the Year in 2010, was a finalist for California Game Changer Awards presented by the Governor’s Office of Economic Development in 2010 and was a finalist for Kauffman Foundation for Entrepreneurship National Award for High Growth Potential/Startup of the Year in 2010.

SESSION:

Keynote Roundtable: What Business Customers Want From Technology & Channel Partners

Jebb Dykstra
Jebb Dykstra is CEO of Meetrix Communications. An entrepreneur and IP/software lawyer for the last 16 years, he has worked with venture capital-backed companies including Meetrix Communications (AVG Ventures), OneStop Internet (Bessemer Ventures/Fung Capital), Education Revolution (acquired by Camelback Education), Universal Business Matrix (DFJ), Unidym (Arrowhead Research), FastPoint Games (DFJ, DFJ Dragon and Mission Ventures) and Coax Corporation (Southridge Capital). Previously, Dykstra worked for Irdeto Group (part of the Naspers Group), Howrey & Simon and PriceWaterhouseCoopers (now a part of IBM). He currently teaches cyber security law and cloud computing law at the University of Denver as an adjunct professor.

SESSION:

Desktop Video Collaboration

Jim Freeman
As vice president of corporate strategy for High Touch Technologies, Jim Freeman is responsible for mergers and acquisitions, corporate development and strategic communication as well as driving major account sales. He has more than 23 years of experience in the technology field with companies such as Electronic Data Systems, AT Kearney, CompuCom Systems, Convergent Communications, Latis Inc. and Attain Technologies. His background ranges from executive management in sales, operations and human resources to individual contributor roles as a consultant, sales executive, financial analyst and technical recruiter. He was an early stage investor and founder of Attain Technologies LLC, which he sold to High Touch Technologies in 2010.

SESSION:

Key Steps to a Successful Cloud Practice

Mary Friel
As vice president of channels for Glowpoint, Mary Friel is responsible for the growth and management of the company's strategic partners. She is also responsible for the development of new partner engagements. Prior to joining Glowpoint, Friel spent 15 years with MCI Communications, now Verizon Business, in various sales capacities and leadership roles. With more than 20 years of sales experience in the telecommunications, visual collaboration and managed service industry, she has broad experience at every level of sales engagement from SMB and global enterprise to strategic partner relationships. Friel has a bachelor's degree from Johnson and Wales University.

SESSION:

Desktop Video Collaboration

Michael George
Michael George, CEO of Continuum, has more than 25 years of experience in starting, building and leading world-class software companies. Previously, he was the CEO of RFID software company OATSystems which he successfully repositioned with a vertical market strategy and dominated several key market segments. OAT was acquired by Checkpoint Systems in 2008. Prior to OAT, George was the CEO of Bowstreet, which was acquired by IBM in 2005. He is a graduate of Suffolk University, where he served as a Trustee for 10 years, and also MIT's Birthing of Giants Executive MBA Program.

SESSIONS:

Secrets to Success for Managed IT Services Providers

Andy Gottlieb
A leading expert in WAN/LAN switching and routing, Andy Gottlieb founded Talari Networks, a pioneer in WAN virtualization technology, and served as its first CEO. He is now leading product management at Aryaka Networks. Gottlieb previously held executive management roles at RouteScience, MMC Networks and 3Com. He holds a bachelor's degree from Wesleyan University and a master's degree in computer science from Stanford University. He writes a weekly column, Next-Generation Enterprise WANs, on NetworkWorld.com.

SESSIONS:

The Emergence of Elastic Networks and Bandwidth on Demand

Ron Guidry
Ron Guidry, director of operations IT at Bally Technologies, is responsible for corporate telecommunications (wireline and wireless), the implementation of new TEM/WEM software tools and IT deliverables related to corporate office MAC, both domestic and international. Guidry has more than 25 years of experience in customer service, both internal and external. Prior to joining Bally, he was the customer service manager for AlliedSignal Automotive.

SESSIONS:

Keynote Roundtable: What Business Customers Want From Technology & Channel Partners

Eric Hand
Mr. Hand has over 25 years of experience in IT and IT related fields. He currently serves as the company’s CTO and Vice President of Engineering. Previously, Mr. Hand was Director of Engineering for Contingent Network Services, the professional services division of Lastar, Inc. He holds an Associate Degree in Electronics and Electrical Engineering from RETS and technical certifications from Cisco, 3Com, and Novell.

SESSIONS:

WAN Design Basics for Distributed Workforces and Cloud Workloads

Bob Hartz
As manager of strategic alliances at Solutionary, Bob Hartz leads the effort responsible for the relationship with Solutionary’s strategic technology partners in North America, including Fortinet. His more than 30 years of sales and management experience in the IT Industry includes developing and managing both sales and channel teams at Hewlett-Packard, Gateway and CA that successfully established new markets for each firm. Hartz was also vice president of sales at Advizex, a large IT infrastructure VAR.

SESSIONS:

Securing the Mobile Enterprise

Bill Haskins
Bill Haskins is senior analyst, unified communications, at Wainhouse Research. His primary focus is on unified communication and collaboration solutions, market trends and industry players. Haskins has more than 15 years of experience supporting, delivering and evolving converged collaboration services within a global communications company, serving as the director of the Hosted Unified Collaboration product marketing team. He also publishes a yearly UCaaS Market Sizing & 5-Year Forecast for Wainhouse Research. In these capacities, he has developed an expansive working knowledge of core UCC enterprise behavior, vendor solutions, service models and go-to-market strategies.

SESSIONS:

Selling UC-as-a-Service

Bzur Haun
As president and CEO of Visage Mobile, Bzur Haun leads all facets of the business, including the strategy and operations of Visage. He has more than 15 years of executive experience in sales, managed services and Internet business with companies such as Asurion Managed Wireless, Accenture, Cambridge Technology Partners and DigitalThink. With nearly a decade of experience specifically in the enterprise mobility space, Haun has worked with a large number of Fortune 500 companies and government agencies as they have navigated through large scale deployments of mobile assets and services.

SESSIONS:

Delivering Mobile Life Cycle Management

Louis Hayner
Louis Hayner, executive vice president and chief sales officer for WVT Communications Group, has more than 10 years of management and entrepreneurial sales experience in telecom services. Prior to joining WVTCG, Hayner was chief sales officer at Alteva, where he managed the sales and marketing team. After Alteva was acquired by WVTCG in August 2011, he was appointed chief sales officer. Hayner is one of the founding members of the Association of Contingency Planners (ACP), the nation’s first organization to specialize in telecommunication continuity planning and restoration. He was elected to serve as the organization's director of education in 2006.

SESSIONS:

Selling UC-as-a-Service

Khali Henderson
Khali Henderson is editor in chief of Channel Partners (formerly PHONE+), the unrivaled source of industry information and analysis for agents, brokers, dealers, interconnects, VARs, systems integrators and aggregators of network-based communications and computing services. Henderson has been contributing to Channel Partners as a reporter, editor and freelance writer since 1988 and has been its editor in chief since 1998. Henderson's career also includes seven years in public relations during which time her client list included the Telecommunications Resellers Association (now COMPTEL).

SESSIONS:

Welcome Remarks/Channel Executive of the Year Award
Agent-VAR Partners Best Practices
CPZ: Channel Partners Zone

Mike Herrmann
Michael J. Herrmann is senior product manager, cloud applications and managed TechCare for EarthLink Business IT Services. In this role, his responsibilities include working closely with sales, developing product strategic directions and overseeing his portfolio of cloud and high-touch business product and services. Prior to joining EarthLink, Herrmann held a range of strategic planning, consulting, and product management positions. He received his bachelor's degree in information systems management from the State University College of New York at Buffalo and his master's degree in computer education from the University at Buffalo, State University of New York.

SESSIONS:

Virtualizing the Desktop in the Cloud

Karen Hinds
Karen Hinds is the founder and CEO of Workplace Success Group, an employee development firm that helps to increase the effectiveness of emerging talent. She is also the creator of The Power of Distinction, a proprietary employee development system. Before starting Workplace Success Group LLC, Hinds worked as a tour consultant for EF Educational Tours. She also worked with the Boston Private Industry Council and its financial services partner companies to train and develop the next-generation workforce through collaboration with the Boston Public School System. Her experiences have positioned her as an expert in the field of employee development and productivity.

SESSIONS:

Women in the Channel Networking Event

Paul Hoffmann
Paul Hoffmann, senior director cloud and technology solutions for Ingram Micro, is responsible for setting the company's cloud services strategy and developing the road map of new solutions they will distribute. Previously, he was senior director of global IS operations where he oversaw the operations team and four global data centers. Prior to Ingram Micro, Hoffman founded and was president of Pounce Consulting, an IT consulting and near shore development and testing company. Before that, he worked for Epoch Internet and UUNET Technologies (later MCI WorldCom). He began his career at GE, working as a software developer and product manager.

SESSIONS:

Keynote Roundtable: The Future of Distribution in the New Technology Order

Calvin Hsu
Calvin Hsu is vice president, product marketing, at Citrix. During his eight years at the company, he has launched several award-winning releases of XenDesktop and XenApp, which represent more than $1 billion in revenue for the company. Today, he is responsible for the go-to-market strategy, market development and positioning of all Citrix desktop virtualization solutions. Hsu also helped build the Citrix Service Provider program, a cloud-based desktop-as-a-service business model adopted by thousands of service providers. Prior to Citrix, he held positions in storage networking and graphics software companies. He holds degrees from The Wharton School at the University of Pennsylvania.

SESSIONS:

Keynote Address

Gary Iles
Gary Iles, vice president of global marketing and sales for ACT Conferencing, is a telecommunications and high-tech marketing executive who has spent 23 years launching products, growing revenue and turning around failing organizations. Since joining ACT in 2007, he has been committed to progressing ACT's strategic vision and designing cloud-based collaboration services on a service creation platform, TEEM. Prior to joining ACT he served as product director with Level 3 Communications and e-commerce director for Qwest Communications. During his career, Iles has consulted to global companies, including engagements with AT&T, British Telecom, IBM, Lucent Technologies and US West Communications.

SESSIONS:

Selling Techniques Networking Luncheon

Glenn Illian
Glenn Illian is a founding member of Top Speed Data and serves as its senior vice president and chief technology officer. With more than 30 years of telecom experience, Illian specializes in designing complex data networks and remote access solutions for customers. He stays abreast of the latest technology changes and provides the team and customers with the most current information so they may gain a competitive edge. Illian holds a bachelor's degree from Cornell University and a master's degree from University of Northern Colorado. He is a member of the New Edge Networks, Integra, ACC and TelePacific National Advisory Councils.

SESSIONS:

Delivering IT & Telecom Services Through Partnerships

Randy Jeter
Randy J. Jeter is the CEO and co-founder of RapidScale Inc., a full-service cloud provider. He has a service first approach to business and believes that empowering his employees to be leaders provides his partners and customers with a higher level of service. It is his goal to eliminate the personal computer by using his company's CloudDesktop solution to make the devices people use today such as smartphones, tablets and other mobile devices their computers. Jeter earned his bachelor's degree in organizational management from Vanguard University and is the chairman of Premiere Worldwide Technology Consulting.

SESSION:

Virtualizing the Desktop in the Cloud

Chris Jones
Christopher Jones, executive director of small business marketing for AT&T Business Solutions, leads the AT&T Alternate Channels and Business Integrated Solutions Field Marketing organization. He has responsibility for marketing activities supporting a variety of sales channels including direct, indirect, retail and telesales channels to position AT&T's full suite of products and services to small and medium sized business customers across the country. Jones previously led the led the mobility practice within AT&T's Alternate Channels, where he was responsible for acquisition sales and customer life cycle management of wireless products and services thru various alternate channels.

SESSION:

Building a Case for Cloud BC/DR

Jeff Kaplan
Jeff Kaplan is the CEO and founder of Breakthrough Technology Group (BTG), a leading IT and telecommunications solution provider. He has catapulted BTG to its current position as AT&T's highest revenue generating solution provider. Kaplan is a tenured industry veteran with more than 20 years under his belt. Prior to launching BTG, he served as the national director of complex solutions at AT&T. In that role, he directed a nationwide team that supported the complex networking, IT/telecomm convergence, stadium construction and application hosting for AT&T's Fortune 2000 clientele.

SESSION:

Becoming a Cloud Services Provider

Lana King
Lana King is director of channel strategy and programs for world wide channel operations at Polycom. She is a seven-year Polycom veteran, responsible for development and execution of channel programs and strategy. Prior to Polycom, King supported various disciplines including marketing and customer relationship management during her 10-year tenure at AT&T Wireless. She has more than 15 years of experience in customer relationship management, creative strategic planning, channel marketing and program management in the video conferencing and wireless communications industries.

SESSION:

Desktop Video Collaboration

Jack Knocke
Jack Knocke is the founder and lead consultant for The VAR Advisor, which helps resellers and telecom agents establish and grow channel sales for telecom, cloud and managed services. He previously he spent five years as COO for master agency MicroCorp. Inc. A 26-year veteran of the telecom industry, Knocke has held business development and operations positions at Lite Appliances, Direct Line Communications and InPhonic Inc/Simplexity, and spent 14 years with GTE/Verizon leading new initiatives in marketing, new product development, systems integration, product fulfillment and finance.

SESSION:

Creating a Transformation Road Map

Chris Koeneman
As vice president of ADTRAN’s Bluesocket Business Group, Chris Koeneman is responsible for the revenue success of ADTRAN’s virtual wireless LAN product line. Prior to ADTRAN’s acquisition of Bluesocket Inc., he was vice president of worldwide sales and marketing, responsible for all market-facing functions including global sales, marketing, customer service and business development. He brings more than 20 years of experience with leading technology and networking companies, and is an avid participant in many industry events, delivering engaging sessions, panels and presentations.

SESSION:

Managing Mobile Traffic on Corporate Networks

Shannon Kohn
Along with her unofficial title as the Datto “Trade Show Warrior," Shannon Kohn, marketing & channel relations director, leads company initiatives in channel program developmen and the creation and implementation of integrated marketing campaigns, as well as working to cultivate meaningful relationships with solution providers, channel vendors and Datto Partners. She played a crucial role in the launch of Datto’s flagship business continuity solution, SIRIS, and continues to take an active role in building Datto’s brand. She was recently named to the MSPmentor 250 list and CRN’s Top 100 People You Don’t Know and Women of the Channel lists.

SESSION:

Building a Case for Cloud BC/DR

Jason Kraft
Jason Kraft is district manager of telecom sales at FusionStorm which recruited the telecom veteran in 2007 to create a telecom agency within an existing VAR. Kraft is responsible for selecting master agencies and direct relationships, and hiring and training an overlay sales organization tasked with working with the traditional VAR reps and their clients. As cloud brings the telecom world closer to the mainstream VAR world, Kraft is helping FusionStorm become pivotal as a cloud services provider with traditional carrier cloud options to augment their private and public cloud offerings. FusionStorm was recognized as Intelisys' 2012 Top Cloud Producer.

SESSION:

Delivering IT & Telecom Services Through Partnerships

Angela Leavitt
Formerly the director of marketing for a leading hosted PBX provider, Angela Leavitt launched Mojo Marketing in 2010 to help telecom and technology companies more effectively accomplish their marketing goals. Specializing in branding, public relations and social media, Leavitt works with companies to increase profits and revenues through strategic marketing plans and tactics. Passionate about marketing and telecommunications, Leavitt is also a blogger and self-proclaimed social media addict. She frequently writes for Channel Partners, sharing sales and marketing tips, ideas and strategies.

SESSION:

Marketing a Channel Business in Transformation

Brian Leonard
Brian Leonard is the co-founder and chief mojo-fying officer (CMFO) at Mojo Marketing and Telecom Power Tools. With more than nine years of experience in marketing, revenue generation and process improvement, he oversees marketing strategy, new marketing product management, internal quality and process control. Prior to Mojo Marketing, Leonard created and developed Triumph Web Marketing, an Internet marketing consulting firm. He earned a master’s degree in business administration from Arizona State University and is the author of an MBA-level employee management textbook “Performance Management: Concepts, Skills and Exercises.”

SESSION:

Marketing a Channel Business in Transformation

Josh Lipton
Advantix Strategic Advisor Josh Lipton has worked in the tech industry since his high school days. He came to Texas in 2001, joined Advantix, and immediately started working to transform the company from a start-up to the established international player in the world of complex telecommunications management services that it is today. Lipton's passion for early adoption of new technology has allowed Advantix to sustain expansive growth while consistently raising the bar for the industry at large. He also regularly writes for numerous industry sources.

SESSION:

Delivering Mobile Life Cycle Management

Andrew Masayestewa
Andrew Masayestewa is an account executive with Channel Partners, a unit of VIRGO 's Communications Network. He meets with communications companies to identify their channel initiatives and develops integrated programs with print and digital media, lead generation and event elements to move those initiatives forward. Prior to joining VIRGO, Masayestewa oversaw communications and advertising for the Maricopa County Bar Association, the largest voluntary bar association for legal professionals in the Phoenix-metropolitan area. Andrew has also contributed editorial content to 944 Magazine and GAME, the official lifestyle publication of the Arizona Super Bowl XLII Host Committee.

SESSION:

ATTENTION VENDORS: Tips for Successful Channel Marketing

Bob Maute
Bob Maute, senior director of channels and alliances for ShoreTel Sky, is a seasoned channel executive with more than 23 years of experience in the telecommunications industry. He has held leadership positions with industry leaders like MCI, Covad and Smoothstone IP Communications, and for the past 11 years has helped build and run successful sales organizations for some of the leading hosted IP telephony providers in the industry. At ShorTel Sky, Maute is responsible for the day-to-day management of the company’s channel development organization, overseeing its continuing commitment, focus and investment in expanding its opportunities in the channel partner segment nationwide.

SESSION:

Mobilizing UC for the Wireless Workforce

Jessica Mayo-Pike
Jessica Mayo-Pike is the business development leader for advanced services at IPLogic Inc., a Cisco Gold VAR based in upstate New York. IPLogic provides solutions around data center, virtualization, voice, borderless networks and telecommunications/carrier cervices. As part of her role at IPLogic, Mayo-Pike heads up the managed services portfolio which includes cloud services, telecommunications and network management. She works closely with the sales force to generate revenue, expand product offerings, and define programs and partnerships. Before moving to the VAR side of the house, she spent seven years in the carrier space in both direct sales and channel management capacities.

SESSION:

Creating a Cloud Services Agency

Tina McLaughlin
Tina McLaughlin recently joined The Venetian | The Palazzo as the IT director for end user services, with responsibility for service desk, desk side services, and voice services. She previously was the director of telecom services management at the Apollo Group Inc. in Phoenix. McLaughlin has more than 20 years of experience in IT and more than 10 years' experience managing vendor relationships within the field of telecom. In addition to a bachelors’ degree in computer science, she holds certifications in ITIL V3 and telecom expense management from AOTMP.

SESSION:

Keynote Roundtable: What Business Customers Want From Technology & Channel Partners

Doug Mead
Doug Mead, vice president of technical operations, started Advanced Networks & Security Inc., quickly transitioning to a managed service provider (MSP) specializing in IT services for ready mix, sand and aggregate; hospitals; charities; and general IT services. In 2010 Mead created of a new division for Advanced Networks that specializes in security risk assessments (SRAs) and Axcient disaster recovery solutions. He also oversees and leads a staff certified in Microsoft, Novell, Cisco, HP Proliant servers and ProCurve switches, SonicWall, WatchGuard, Secure Computing firewalls, VPN appliances and McAfee security specialists. Currently an IT systems architect, Mead was an IBM systems engineer for 20 years.

SESSION:

Secrets to Success for Managed IT Services Providers

Ken Mercer
Ken Mercer is senior vice president at Telecom Brokerage Inc. (TBI) where he has focused on CLEC and local service support for TBI's agents. Mercer began his career in technology in 1993 with V-tech industries where he was a VAR/VAD manager providing private-branded personal computers by Leading Edge, Leading Technology and Laser. Later, Mercer was promoted to vice president of the company's subsidiary, MBX. Mercer also has served as a senior account executive at LCI/Qwest Communications International Inc., a national account manager with Fujitsu Networks, a senior account executive for Sprint and a senior account manager at McLeodUSA Inc.

SESSION:

Keynote Roundtable: The Future of Distribution in the New Technology Order

Dina Moskowitz
Dina Moskowitz has been leading and/or consulting to cloud-based, SaaS and other technology companies throughout her career. As founder and CEO of SaaSMAX Inc., she has developed the first industry neutral marketplace and B2B platform connecting resellers with SaaS vendors for the purchase and resale of SaaS apps. SaaSMAX facilitates deal management, commission management, reseller contracting and market enablement between SaaS ISVs and solution providers, including VARs, agents, managed service providers and other trusted advisers. Prior to SaaSMAX, Moskowitz was CEO and founder of Critical Digital Data Solutions Inc., which developed cloud-based data storage solutions.

SESSION:

Creating a Cloud Services Agency

Steve Noel
Steve Noel, sales engineer at Axcient, has worked for more than a quarter of a century in all aspects of the computer industry, including hardware, software and services. He has done this as a consumer, provider and vendor. Noel has worked the last eight years for cloud providers helping to pioneer cloud computing. At Axcient, Steve helps MSPs and VARs build and run successful IT service businesses. His approach in business and sales is a highly personal one, building relationships and leveraging them to satisfy everyone involved.

SESSION:

Secrets to Success for Managed IT Services Providers

Chris O’Brien
Chris O’Brien joined MicroCorp, Inc. in the newly created position of director of VAR services. He is responsible for implementing and managing the new MicroCorp partnership with Tech Data’s TD Mobility Division. Through this new partnership, more than 60,000 Tech Data VARS will have access to MicroCorp’s comprehensive telecommunications sales and support platform. MicroCorp, one of the nation’s leading telecom master agencies, supports and manages more than 1,500 agents and VARS nationwide. MicroCorp maintains carrier agreements with more than 50 vendors and supports its business via an internally developed cloud-based application, Nautilus.

SESSION:

Keynote Roundtable: The Future of Distribution in a Converged IT & Telecom World

Ed O’Connor
Edward O’Connor is the vice president of network services and sales at Total Communications Inc., which has more than 30 years operating experience in the voice, data, network management, and structured cabling arenas as a large interconnect solution provider, representing the Cisco and Mitel/Inter-Tel product lines. Total Communications Inc. also is a master agency representing multiple carriers. O’Connor has more than 25 years experience as a leader in telecommunications firms, with expertise in PBX and network sales, marketing, engineering and operations. Over the past 15 years of his career he has held senior sales management positions with SBC, MFS, Brooks Fiber Communications, and MCI, with responsibilities during those assignments handling SMB, wholesale, enterprise and global markets.

SESSION:

Key Steps to a Successful Cloud Practice

Rauline Ochs
Rauline Ochs is senior vice president and general manager, IPED, the channel research, consulting and training arm of Computer Reseller News (CRN) and Market-Bridge. Prior to IPED, Rauline served as Oracle’s senior vice president, North American alliances and channels and senior VP of worldwide alliances for BEA Systems. She began her career with fifteen years at the IBM Corporation, ultimately rising to vice president, Americas software channel sales & marketing. Rauline was named CRN Channel Executive of the Year 2007, top Channel Executives and Most Influential Women in the Channel 2005 through 2007.

SESSION:

Becoming a Cloud Services Aggregator

Mike Oeth
Mike Oeth is the CEO of OnSIP Business VoIP, winner of Company of the Year - Business Services 2012 (Silver) American Business Award and TMC's Communications Solutions Product of the Year 2011. Oeth co-founded OnSIP in 2005 on the premise that the future of business communications would rely heavily on IP technologies. Having helped more than 20,000 customers, OnSIP is now a leading provider of business VoIP to small and medium-sized businesses. OnSIP customers enjoy the benefits of a business class phone system, without the traditional high cost, burden and inflexibility.

SESSION:

Selling Techniques Luncheon

Hyoun Park
Hyoun Park is a principal analyst at Nucleus Research where he conducts and oversees primary investigative research on analytics, big data, business analytics, social software and enterprise mobility. He combines his telco, sabermetrics, social networking and expense management backgrounds to describe key value propositions associated with analytics and emerging business technologies. He has keynoted multiple end-user and industry events and has served as an advisor for enterprise vendors seeking insight on upcoming market trends. Park holds a bachelor's degree in women's and gender studies from Amherst College and a master's degree in business administration from Boston University.

SESSION:

Delivering Mobile Life Cycle Management

Joe Pham
Joe Pham is a cloud sales specialist at SunGard Availability Services who mentors account executives in selling managed cloud. He leverages more than 13 years of industry experience to upsell prospects into service-rich solutions. Pham has helped a number of companies create and grow their managed services business from the ground up, enabling them to expand their portfolios and provide new and existing customers with "stickier" solutions.

SESSION:

Building a Case for Cloud BC/DR
Selling Techniques Luncheon

Jeff Ponts
Jeffery Ponts is executive vice president of Datatel Solutions Inc., a master agency and cloud integrator he co-founded in early 2003. Ponts and his business partner Daniel Langton have grown Datatel Solutions into a national entity with 10 agent managers and more than 500 agents and VAR partners. Ponts has more than 20 years of telecom experience covering LEC, CLEC, and integration/software with the vast majority of his experience in channel sales and operational management. He also is a previous member of the Channel Partners Advisory Board and currently a board member for the TCA, and co-chair of the Telecom Advisory Council for CompTIA.

SESSION:

Delivering IT & Telecom Services Through Partnerships

Andrew Pryfogle
Andrew Pryfogle serves as senior vice president and general manager of Cloud Services & Complex Bids for Intelisys. He joined Intelisys through the acquisition of Cloud Services Coalition, a master agency and integrator founded by Pryfogle. He has been in the telecommunications and IT industries for 24 years and has held senior sales leadership positions with carriers such as AT&T, MCI and WorldCom. In 2001 Pryfogle helped start GoBeam Communications, a pioneer in hosted IP telephony that was sold in 2004 to Covad Communications where he spent three years running the channel. Pryfogle also serves on the advisory board for Channel Partners and is a founding member of Cloud & Technology Transformation Alliance (CTTA).

SESSION:

Keynote Roundtable: The Future of Distribution in the New Technology Order

Peter Radizeski
More than 10 years ago, Peter Radizeski of RAD-INFO Inc. started in the telecom industry as an agent. His Novell and Cisco training enabled him to offer something more than just a price quote to his service provider customers — he eventually provided them with sales training, strategy and marketing. Radizeski studies and writes about the telecom industry. His latest book, "SELLECOM 2: Cloud Services," is now available at Lulu.com.

SESSION:

Key Steps to a Successful Cloud Practice

Joseph Rhem
Joe Rhem, president of Star2Star Communications, is responsible for running the day-to-day operations. He has innovated several new technologies and founded many successful high tech firms in his career. He served as global principal architect for wireless technologies at Computer Associates (CA), co-founded Highwall Technologies in 2003, co-founded Voyage Data Corp. in 2001 and founded Mindwave Technologies in 1996. Rhem has a degree in information and computer science from the Georgia Institute of Technology. As an undergraduate, he founded Summit Software Corp. one of the first document imaging and laser disk storage solutions on the market.

SESSION:

Selling Techniques Luncheon

Steve Rickets
Steve Ricketts, vice president of marketing for Continuum, has more than 20 years of sales, marketing and business development experience in startup and public software companies. Ricketts joined Continuum in 2011 and is responsible for marketing, product management and business development. Previously, he was senior vice president of sales and marketing for Navarik and before that was with Akorri, IBM, Bowstreet and Emptoris. Prior to Emptoris, Ricketts co-founded ScanSoft (now Nuance Communications) and was instrumental in taking the company public in March 1999. He has a bachelor's degree in marketing from Iowa State University.

SESSION:

Secrets to Success for Managed IT Services Providers

James Riley
James Riley is the founder and owner of JNR Networks, an MSP practice in southern Arizona. His business has been built on high levels of customer service and a relationship-based sales approach. JNR Networks is building out a hybrid cloud offering for clients that want the benefits of going to the cloud without the risk of going to the public cloud.

SESSION:

Secrets to Success for Managed IT Services Providers

Michael Rouleau
Michael A. Rouleau, senior vice president - Business Development and Strategy for tw telecom, has been with the company since November 1999. His extensive experience in the telecom and data communications industries has resulted in the successful implementation and delivery of many advanced and innovative products, including metro Ethernet and VoIP solutions. In his current position, Rouleau is responsible for developing tw telecom‘s strategic direction and integrating new services and technologies. over the next several years. Before joining tw telecom, he spent 15 years with U S WEST, now CenturyLink.

SESSION:

The Emergence of Elastic Network and Bandwidth on Demand

Natasha Royer Coons
Natasha Royer Coons is the founder of TeraNova Consulting Group, a single source for the adoption, deployment and ongoing management of network convergence across the global enterprise. TeraNova consults with channel partners nationwide on delivering mobility solutions from comprehensive audits to fully managed services including 24x7 wireless helpdesk. Royer Coons has a master's degree in international business.

SESSION:

Securing the Mobile Enterprise

Jeff Savage
Jeff Savage is vice president of sales, indirect channel, for Telesphere. He joined the company's first angel round of raising capital and was hired as one of its first employees. He has held key positions throughout Telesphere's growth, assembling and managing the inside sales team and reseller program, and playing an instrumental role in the deployment of the company's hosted IP PBX solution, as well as their development, sales and support. Prior to Telesphere, Savage operated his own businesses, including an outsourced call center for fulfillment and shipping and businesses in travel and entertainment.

SESSION:

Selling UC-as-a-Service

Mike Saxby
Mike Saxby is president of Communication Management Services (CMS) charged with strategic growth as well as operational and financial management for the master agency. Prior to CMS he served as chief strategy officer for Telecom Brokerage Inc. (TBI), a national master agent, where he was responsible for business development, strategy, process improvements and marketing initiatives. Before that, he was group publisher at VIRGO Publishing, responsible for the Telecom, Lifestyle and Light Industrial groups. Saxby has a bachelor's degree in computer information systems from Arizona State University and is also a recent graduate for United Business Media's IPED Channel Masters program.

SESSION:

The Emergence of Elastic Networks and Bandwidth on Demand

Heather Selbert
Heather Selbert is vice president of operations for American Telesis. With 18 years of experience in the technology and telecommunications industries, she has raised the bar in excellence with her vast technical knowledge and her personal mission to provide exceptional customer service. While with American Telesis, she has expanded the American Telesis network and has guided the company and its customers in strategically sound directions. Selbert’s layer 2 Ethernet network designs have been implemented in major financial institutions, broadcasting affiliates, health care facilities and Fortune 500 companies. Her teams continuously receive customer accolades for their innovation, dedication and professionalism.

SESSION:

WAN Design Basics for Distributed Workforces and Cloud Workloads

Stuart Selbst
Stuart Selbst is president of Stuart Selbst Consulting, which helps technology services firms attain success by focusing on customer service along with process and team development. He has worked with hundreds of firms globally, all of whom have achieved different levels of success. Selbst has more than 20 years of technical experience having worked in large corporate IT departments, and he holds multiple technical, engineering and security certifications. He enjoyed success in starting, building and then selling his own MSP business. As a business advisor, he brings a wealth of knowledge, experience, education and process development.

SESSION:

Secrets to Success for Managed IT Services Providers

Dan Shapero
Dan Shapero , founder of ClikCloud, brings a wealth of expertise in devising go-to-market strategies for the technology industry. He has a track record of driving revenue growth and positioning companies for public offerings or acquisition. Before ClickCloud, he spent five years with Kaseya and before that worked as part of a turnaround team at Amvar, which is now owned by EMC. Shapero earned a bachelor’s degree from the University of California, San Diego, and his master’s degree from San Diego State University. He sits on the board of directors at CompTIA and chairs the Audit and Investment Committee.

SESSION:

CompTIA Channel Training: Executive Certificate in Cloud

John Siefert
John Siefert has been the CEO of Virgo since 2010, when he joined the company after a 15-year career with United Business Media where he ran the InformationWeek Business technology Network. Siefert is responsible for the strategic direction at VIRGO where he works with the executive management team on content, web, event, financial and operational performance. His expertise is in transitioning traditional media organizations into multimedia information distribution companies that align the content being delivered with the context of the delivery vehicle—be that in digital, print or face-to-face environments, while optimizing content marketing programs that enable powerful return for advertisers and sponsors.

SESSION:

Welcome Remarks/Channel Executive of the Year Award
CPZ: Channel Partners Zone

Marko Spremo
Marko Spremo is vice president of sales and a co-founder of Telapprise LLC. As a 15-year veteran in networking and telecom, Spremo has helped Telapprise grow from its founding in 2002 as a telecom audit firm to a full-service telecom agency, offering telecom expense management, consulting and carrier services. Previously, he was a regional sales manager for a national VAR selling networking hardware and services. Spremo holds a bachelor’s degree in international business and an master’s dregree in business administration from San Jose State University. He also is a member of the 2012-13 Channel Partners Advisory Board.

SESSION:

CPZ: Channel Partners Zone

Stephan Tallent
Stephan Tallent, director, managed security service providers - Americas for Fortinet, brings more than 20 years of networking and information security experience to his position, having spent the last 12 years building managed security service practices within several different types of businesses. Prior to Fortinet, Tallent supported product development, technical design and sales support operations at telecommunications providers Logix and Masergy. He also held sales and marketing leadership roles at ANX and Iomega (EMC), and was co-founder and chief architect of managed security services at a successful value-add reseller turned MSSP.

SESSION:

Securing the Mobile Enterprise

Kelly Teal
Kelly Teal is senior editor of Channel Partners magazine, part of Virgo Publishing's Communications Network. She has worked as a journalist including as a reporter for The Associated Press and a local NPR affiliate for more than a decade. She holds a bachelor's degree in liberal studies from Northern Arizona University.

SESSION:

Welcome Remarks/Channel Executive of the Year Award

Angela Trillhaase
Angela spent the first 15 years of her career with IBM, then joined the channel where she was recognized as one of the “Most Powerful Women in the IT Channel” and worked for resellers who had partnerships with ALL of the major manufacturers. Her last job before returning to IBM in June was a VP of Sales with an RFID Software ISV.
She is the founder of Women in Channels, and is working with Nancy Ridge to collaborate with Women in the Channel – another avenue to bring telecom and traditional IT closer together.

SESSION:

Becoming a Cloud Services Aggregator

Jeff Uphues
Jeff Uphues is the vice president of business development for Cbeyond, a provider of technology and communications solutions for small to mid-sized enterprises. In this role, he is responsible for leading Cbeyond’s strategic and corporate development for cloud services, independent software vendors (ISVs) strategy and sales and marketing enablement programs to further enhance the market position of the company. Additionally, Uphues currently serves on advisory boards for several corporations, including Vidtel, Shango and SIPRoutes. In a career spanning more than 20 years in technology, cloud services and telecommunications, Uphues has held numerous leadership positions in sales, corporate development, product development, marketing and executive management.

SESSION:

Building a Case for Cloud BC/DR

Mark Wadnizak
Mark Wadnizak is founder and president of unified communications provider Voice Smart Networks. He is responsible for guiding the company’s strategic direction, expanding the organization’s offering with cutting edge technology, and developing programs and services that continually drive the profitability and competitive advantages of its customers. Wadnizak and his father co-founded Southern Counties Telephone Inc., the organization that evolved into Voice Smart Networks. He also founded and was CEO of Xenium Communications, which invented state-of-the-art software for computer telephony automatic call distribution (ACD) applications and "call back in queue" software.

SESSION:

Secrets to Success for Managed IT Services Providers

Ted Wagner
Ted Wagner is vice president, global data product management, at Level 3 Communications where he is responsible for the company’s data services product portfolio, including definition, delivery and growth of Level 3’s converged services, managed services and its MPLS-based layer three IPVPN, layer two Ethernet VPLS and EVPL products. Prior to joining Level 3, Wagner held a variety of product leadership roles at Broadwing Communications and also spent a number of years at high-tech software startups. He holds a bachelor's degree in management information systems from St. Cloud State University and a master’s degree in business administration from DePaul University.

SESSION:

The Emergence of Elastic Networks and Bandwidth on Demand

Larry Walsh
Larry Walsh is one of the most recognizable figures in the IT channel and security communities, and is considered one of the more forward-thinking leaders in the industry. He personally oversees the development and implementation of research, collaboration and content programs at The 2112 Group, which he founded to advance the state of the art in the technology marketplace and channel community.

Larry is the founder and executive director of the Channel Vanguard Council, a collaborative group of technology channel executives formed in cooperation with the Computing Technology Industry Association (CompTIA). CVC is dedicated to aiding the maturation of business models and partnership relationships in the channel community. It’s members include high-ranking vendor channel executives and solution provider leaders.

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Keynote Roundtable: The Future of Distribution in a Converged IT & Telecom World
CTTA Programming
CPZ: Channel Partners Zone

Ray Watson
Ray Watson is the director of global sales engineering for Masergy Communications. A graduate of Purdue University, Watson has spent the last 16 years engineering and designing converged wide area networks for global companies. His engineering organization is focused primarily on technical solution validation, IPv6 design, Sonet/DWDM transport design, MPLS, Cisco VoIP, BGP, EIGRP, OSPF, Internet routing and multicasting systems.

SESSION:

WAN Design Basics for Distributed Workforces and Cloud Workloads

Patrick Wefers
Patrick Wefers is the founder and president of Infinium Communications, a carrier and cloud services consulting firm. He has more than 20 years of experience in the industry on both the hardware and carrier services sides, providing a broad set of skills uniquely suited to work with VARs, cloud providers and traditional telco carriers. In addition to brokering services, Infinium designs and manages the services providing custom-fit solutions tailored to their clients’ needs. Currently Infinium supports clients across five continents ranging in size from five to 5,000 employees.

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Delivering IT & Telecom Services Through Partnerships

Stacy Whitley
Stacy Whitley serves as director of Channel Partners event sales for Channel Partners, part of VIRGO’s Communications Network. She handles and coordinates exhibit sales and show sponsorships, helping communications companies increase their revenue by taking advantage of specialized B2B events. Before joining Channel Partners, Whitley worked as publisher of Looking Fit, an indoor tanning brand owned by VIRGO. Prior to VIRGO, Whitley oversaw fundraising for City of Hope, a not-for-profit clinical research center dedicated to eradicating cancer, diabetes and HIV.

SESSION:

ATTENTION VENDORS: Tips for Successful Channel Marketing

Ryan Wolfrum
Ryan Wolfrum is senior business development manager supporting Cisco’s Mobility Solutions Architecture Group. He is responsible for the ongoing development of new mobility solutions that enable partners to capture new sources of revenue. Previously, Wolfrum spent five years developing new IaaS and collaboration services with Cisco partners in North America. He has worked for Cisco for more than 12 years in Denver, Philadelphia, as well as Cisco’s corporate headquarters in San Jose, Calif. He holds a bachelor's degree in electrical and computer engineering as well as a master's degree in business administration from the University of Colorado at Boulder.

SESSION:

Managing Mobile Traffic on Corporate Networks