2-2:45pm

Find out what the FCC’s recent moves to lift network-sharing obligations from incumbent providers and retire copper loops as well as other policy changes mean for your carrier suppliers and their ability to serve your customers.

Nancy Lubamersky is a veteran telecom professional with extensive experience in public policy, quantitative analysis, product management and regulatory compliance. She is currently vice president of strategic initiatives at TelePacific Communications where she leads interdepartmental project teams including the public policy team She began her career at Pacific Telephone and worked in operations, information systems, wholesale markets and service costs. She worked at US WEST, now Qwest, where she co-led corporate efforts which gained federal approval to reenter the long-distance market by meeting the Telecom Act, Section 271 requirements. Nancy is a graduate of the University of California, Berkeley, and holds a Masters of Business Administration from the University of San Francisco.

Taking your organization to the next level can mean a lot of different things – from expanding product lines to adding professional services to increasing headcount and more. Find out how your peers have funded and managed growth successfully.

	Moderator: Mark Landiak is president of Corporate Dynamics Inc. (CDI), a Chicago-based training and consulting firm that specializes in helping wireless carriers, master agents, dealers and manufacturers grow sales, keep customers and manage their operations more profitably. Landiak is a frequent speaker at industry events and contributes to magazines on sales, management and wireless technology topics. In 2008, Landiak will head the newly formed Wireless Business Owners Consortium.
	Speaker: Jay Bradley is the president of telecom services for Intelisys Communications Inc., a master agency serving a nationwide network of the independent sales consultants and value added resellers. Bradley joined Intelisys in 2002 holding executive positions in marketing and business development. In his current assignment as president, he focuses his energy on delivering exclusive advantages to the company’s 300 top producing sales partners, and accelerated revenue growth to his supplier partners. Bradley has over 20 years experience in the telecommunications industry, including 10 years with MCI Telecommunications. He is a member of the Intelisys Strategy Team, leads the company’s Partner Advisory Board, and is a member of numerous carrier advisory boards and councils.
	Speaker: Tim Koxlien, vice president of Koxlien Communications Inc., began his telecommunications career with US WEST (Qwest) in 1986. In 1991, he started a design and project management firm, The Koxlien Group Ltd., as an agent with US WEST and Ameritech and served on the Ameritech (AT&T) Distributor Advisory Council. In 1995, he opened a CLEC in the Great Lakes region that was subsequently sold to an organization that became part of McLeodUSA. Throughout the late 1990’s, his company grew as it represented telecommunications service providers such as SBC, AT&T, Qwest, MCI, Verizon, BellSouth and many other regional service providers. The sales of wireless services were added in 2004.
	Speaker: Chris Palermo is the founder of Global Communication Networks Inc. He has been in the telecommunications field for 15 years. Palermo’s career began in 1991 at Allnet Communications, a long distance resale company headquartered in Michigan. In 1992, Palermo joined AT&T Inc. as a commercial markets sales representative, and later was promoted to AT&T’s Global Markets. In 1995, he was named sales manager for Cable and Wireless sales division in South Florida. Palermo has a Bachelor of Arts degree from the University of Florida.

Greg Rothman, Director of SIPconnect Development, Cbeyond; and Dave Wallace, Vice President, Channels, Cbeyond
As director of SIPconnect development, Greg Rothman is responsible for the development of Cbeyond’s SIP trunking service, BeyondVoice with SIPconnect, which is an integrated package of voice, mobile and broadband Internet services that leverages the SIPconnect specification to ensure a consistent quality of service, low cost and full-featured telephony for SIP-based VoIP calls. Rothman’s responsibilities also include the development of strategic partnerships and channel sales initiatives.

Track One: Business Development 
Why Should I Buy From You?
All too often channel partners fail to define what sets them apart and makes customers want to do business with them. Distinguishing your company from its competitors is a critical step toward increasing your value as a partner to your vendors and customers. In this session, you’ll learn how to identify, develop and promote your value proposition as well as how this can help give you a competitive edge.

Speaker: Bill Taylor, president of Corporate Ladders, is a pioneering technology executive, industry consultant and advisor to CEOs. His experience as director of national accounts for AT&T Wireless as well as high-level executive positions with IBM, Prodigy Internet and Election Inc., has provided him with a broad, knowledge-based approach to the technology and telecommunications industries. His success as an IT marketing and channel development strategist has enabled him to develop an extensive client list that includes BroadSoft, InfoHighway, Eureka Networks and Mellon Bank.

Track Two: VoIP Ventures 
Microsoft OCS—Is it Magic or Me-Too?
The launch of Microsoft’s Office Communications Server and unified communications software is being billed by the software giant as “software magic” for the phone, but will it really do the trick for channel partners selling telephony services to business customers. Find out more about Microsoft’s offer, and competing software-based solutions, and whether you should be recommending any of them to your customers.

	Speaker: Thomas Cross is the CEO of TECHtionary.com. He also is a technology columnist for a variety of publications, and the developer of comprehensive SIP executive training, VoIP business executive training and other topics. He writes the CrossTalk blog on TMCnet, blog.tmcnet.com/cross-talk. He is the writer, animator and producer of one of the world's largest animated knowledge sources on technology, www.techtionary.com, recipient of Web Hosting Magazine Editors Choice for Best Technical Help.
	Speaker: Andrew Cohen is senior vice president of ATEL Communications, a full-service PBX and IP telephony distributor and carrier services master agency. Cohen joined ATEL in 2003 and became a partner in 2004. Formerly sales director with Broadwing and branch manager with MCI, Cohen has managed both direct and indirect sales channels.
	Speaker: Keith Kabza, CEO, VisualGov.com

Track Three: Broadband World 
Adding Ethernet in the First Mile
As end-user bandwidth needs grow, agents need to deliver a mission-critical service to meet those needs. Ethernet in the first mile (EFM) is fast becoming the T1 and DS3 alternative. Find out how you can leverage this product to drive top-line revenue. In this session you’ll learn about EFM’s basic service elements, benefits, applications, standards, service availability requirements, as well as comparisons to other solutions based on performance, coverage and price.

	Moderator: Ken Mercer is senior vice president at Telecom Brokerage Inc. (TBI) where he has focused on CLEC and local service support for TBI’s agents. Mercer began his career in technology in 1993 with V-tech industries where he was a VAR/VAD manager providing private-branded personal computers by Leading Edge, Leading Technology and Laser. Later, Mercer was promoted to vice president of the company’s subsidiary, MBX, which he helped grow to become a multimillion dollar sales organization providing custom computing solutions nationwide. Mercer also has served as a senior account executive at LCI/Qwest Communications International Inc., a national account manager with Fujitsu Networks, a senior account executive for Sprint, and a senior account manager at McLeodUSA Inc. Mercer’s experience with McLeodUSA, providing integrated access solutions to corporate customers, developed his skills for becoming a CLEC specialist for TBI.
	Speaker: Glenn Moore heads Cavalier Telephone's commercial marketing and sales operations function. Moore has 23 years of experience in the telecom B2B sales and marketing space, and is a recognized industry leader in the area of B2B sales management, sales operations, compensation, sales force automation, marketing strategy, channel marketing and product development. Prior to joining Cavalier, Moore spent 16 years at MCI in the National Accounts, Wholesale and SMB Markets division. Moore has master’s degree in telecommunication from Michigan State University.
	Speaker: Darren Wolner is senior product manager of data services for Time Warner Cable Business Services where he is responsible for strategic planning, product management, and product development activities for Data and Internet product lines. Wolner is actively involved in the Metro Ethernet Forum serving as the Cable Working Group co-chair and is currently leading initiatives Ethernet services deployment and mid-market strategic planning. Prior to joining Time Warner Cable in late 2005, Wolner spent eight years with Mitsubishi Electric and UUNET/MCI/Verizon Business, holding positions in international product management, marketing, operations, and business strategy. Wolner earned his dual Bachelor of Science in marketing and supply chain management and his Master of Business Administration from the University of Maryland, College Park.
	Speaker: Matt Grover is the vice president of sales operations for Optimum Lightpath. Grover has nearly 20 years of sales experience in the telecommunications industry and has spearheaded the launch, implementation and management of the company’s Channel Partner Program, which launched in early 2007. In addition, he manages the order entry department, sales compensation group, and pre-sales field engineering team as well as the retention representative and the sales systems groups. Prior to joining Optimum Lightpath, Grover served as the vice president and general manager for sales operations for the New York area at North American Telecom for three years. Grover has a master’s degree in marketing and new venture management from the University of Southern California.
	Speaker: Scott Charter is the co-founder and managing partner of WBS Connect. Charter is responsible for the management of WBS Connect’s carrier relations and global network expansion. He has more than 14 years of data telecommunications experience, specializing in data networking. Prior to launching WBS Connect, Charter held management positions with Qwest Communications, Rhythms Netconnections, and Echostar Communications. Charter studied at the University of Costa Rica College of Law, and at the University of Amsterdam, The Netherlands. Charter has a degree from the University of Denver, Sturm College of Law, as well as a Bachelor’s degree in International Relations from Old Dominion University.

Track One: Business Development 
Learn to Sell
If you are new to sales or were never trained to sell, you might be telling instead of selling. This workshop will teach you how to ask the right questions, improve your listening skills, qualify your prospects, handle objections, negotiate more successfully, develop long-term relationships and close more sales. This course features the PEAK Sales Process, which includes clear, distinct and simple steps to becoming a more successful sales professional.

Speaker: Russ Lombardo, president and founder of PEAK Sales Consulting LLC, where he consults with small and large businesses in a broad range of industries who want to increase results by acquiring and retaining customers. He has over 30 years experience in the high-tech industry in a variety of sales, marketing and technical positions, including major customer relationship management vendors such as GoldMine Software and SalesLogix, as a sales executive where he built and managed successful sales organizations. Lombardo presents sales training seminars and customer retention workshops as well as keynote and conference speeches. He is the author of “CyberSelling, CRM For The Common Man” and “Smart Marketing.”

Track Two: VoIP Ventures
The Secrets of Selling SIP Trunking
While SMBs have options like hosted PBX and legacy interfaces, why is SIP Trunking winning them over? SIP Trunking rapidly reduces costs by leveraging SIP, eliminating redundant network connections and providing PSTN termination in the local area. Find out the secrets of selling SIP trunking by addressing SMB’s cost, value and scalability requirements.

	Moderator: Dale Stein, CEO of IPx Connect, co-founded TAG National, an association of 118 independent leading integrators providing voice and data services to SMBs. Stein supervises TAG’s strategic planning and business development and developed its proprietary Seven Step Sales Solution. Previously, Stein served as CEO of INET Inc., which achieved over $3 million per year in internal sales growth and became the No. 1 distributor of Mitel products in North America. Stein also founded and was CEO of Westec Security Corp. Stein is a member of TAG’s board of directors as well as PHONE+’s Advisory Board. He received a bachelor’s degree in electronic engineering technology from DeVry University in Chicago and certification from Harvard University’s Small Company Management Program.
	Speaker: Ken Bisnoff is a founding executive of TelePacific Communications with eighteen years of telecommunications experience. As Senior Vice President of Strategic Opportunities, Bisnoff has senior management responsibility for corporate development, agent channel sales and human resources. Previsouly, Bisnoff held sales positions with WinStar Wireless and Teleport Communications Group, focusing on competitive local voice and data services to a broad spectrum of business and carrier customers. Bisnoff began his telecommunications career with AT&T Inc., where he was a national account manager and sales engineer. Bisnoff earned a Bachelor of Science in electrical engineering from the University of Massachusetts, Amherst.
	Speaker: Eric Eckman is director of business development and product management for Broadvox. He is responsible for creating and sustaining partnerships with manufacturers of IP PBXs and SIP software providers, as well as industry associations and other organizations. With more than 17 years of experience in technology sales, marketing and business development, Eckman oversees the development and positioning of Broadvox's product and service set in response to customer and partner needs and industry developments. Previously, Eckman served as director of sales and marketing for ETC Inc., a provider of custom software solutions for enterprises with particular expertise in wireless and mobile computing, where he managed every aspect of the sales and marketing functions as well as individual client engagements.
	Speaker: Michael McGhee is the executive vice president of business development for CommPartners, and is responsible for hosted sales, services and strategic business development. In 2002, McGhee co-founded Anexeon, Inc., an IT integration company in Las Vegas. McGhee has served on the board of public companies. McGhee worked at the Nevada Test Site and also served as the director of administrative computing at the University of Nevada Las Vegas, overseeing administrative and networking functions for the campus. McGhee subsequently served as VP applications and networking for a regional IT services company, successfully growing the company’s network integration business.

Track Three: Broadband World
Making Money from Mobile Broadband
If it’s not bigger bandwidth, it’s mobile bandwidth that businesses are after to satisfy the demands of an increasingly nomadic workforce. There are many emerging network and device options for your customers. Find out about what’s coming and what you can sell today.

	Moderator: Vince Bradley is the founder, President and CEO of World Telecom Group. A native of northern California, Mr. Bradley demonstrated an early aptitude for sales during the late 1980’s prior to earning his bachelor’s degree from UCLA, where he double-majored in Sociology and Business Administration. After graduating from UCLA in 1992, Mr. Bradley entered the telecommunications industry, as a sales representative for the Los Angeles based Addtel Communications, then a reseller of AT&T’s SDN and DNS services whom later became a reseller for Comsystems (who was purchased by MCI/Worldcom). Together with his current business partner, Vince “Paul” Armenta, Mr. Bradley was instrumental in building Addtel’s sales division. World Telecom Group (WTG) is a premier Master Agent providing exceptional service to agent partners since 1996. WTG has one of the most diverse portfolios in the industry, including local, long-distance, data, internet and associated equipment. WTG also has the following specialty Divisions with dedicated extra support: LEC, Wireless, Wholesale and Cost Containment (TEM, Logistics, etc). WTG Agents have the ability to sell and consistently expand their business without commitments or quotas. Partners have access to PartnerEdge, the leading edge sales process software, allowing for complete automation of the sales process. WTG is 100% partner driven and pays top commissions in the industry. WTG exceeds expectations with a dynamic approach to partner support and its commitment to success.
	Speaker: Ken Bast serves as vice president of vendor management for Ingram Micro. In his role he leads a team responsible for the growth of Ingram Micro’s software, networking, security and mobility categories in the United States. In addition, Bast oversees the company’s strategic relationship with Cisco Systems on a global basis. Bast joined Ingram Micro in July 1997 and has been part of the vendor management organization since 2000. Prior to joining vendor management, he held leadership roles in Ingram’s process improvement and leadership development organizations. Previously, Bast held sales, management, and corporate training and development positions for several prominent organizations in Southern California. Bast holds a Bachelor of Science in industrial management from Purdue University.
	Speaker: Brian Wesolowski is the national manager for Sprint Nextel’s business solution partner (BSP) master agent organization. Wesolowski joined Sprint in 2000 and has been responsible for Sprint’s national BSP program since January 2005. In his current assignment, he focuses on delivering sales and support programs to Sprint’s master agent sales partners, and value-added applications and solutions to enterprise customers of Sprint worldwide. Wesolowski has over 14 years of experience in the telecommunications industry, including 12 years in indirect channel sales. Prior to Sprint, Wesolowski served as the director of Broadwing Communications indirect channel organization.

Track Four: Vendor Presentation:

In the past year, PAETEC has used two major acquisitions to become one of the largest telecommunications companies in the country. This has allowed PAETEC to develop a national footprint while strengthening its product portfolio. Find out what this growth means to you and how you can benefit directly.

At 10:30 a.m., Tuesday, March 11, join PAETEC’s director of product development and management, T.J. Kulpa, for his presentation 'PAETEC: One Company, Coast to Coast'. Kulpa will review PAETEC’s recent acquisitions, from US LEC through McLeod, and what they mean to you. He will also discuss application benefits as well as products and services that will enhance the customer experience.

Presenting along with Kulpa will be the senior manager of the PAETEC Solutions Group, Jeremiah Needham. Needham will present 'Solution Selling: Understanding the Customer Challenges of Today and Tomorrow'. The discussion will focus on positioning solutions to impact the decision-making issues for 2008 and beyond. Needham will help you understand the needs of your customers, and show you how to better position products and services to meet the challenges of today to the benefit of your customers tomorrow.

T.J. Kulpa, director of product development and management, has more than 20 years’ experience in the telecom industry, focusing on data solutions. He joined PAETEC in 2001 to lead PAETEC’s data strategy, leading to the development of PAETEC's fastest growing products, MPLS VPN and Network Security.

Jeremiah Needham is the senior manager of the PAETEC Solutions Group. Originally employed with US LEC, He brings extensive experience having managed internal applications including RFP/Large Sales Opportunity Development, Channel Manager and Regulatory Management. Most recently, he has been working within the marketing department/product development team responsible for unique data service and application development.

10:30-11:30am

Track One: Partnering 
The Evolving Role of Master Agents
Master agents traditionally act as an intermediaries between carriers and subagents. Going forward, they will need to automate more aspects of the middle-man’s role, including price quoting, lead management, order status and commissions. Find out about master agents making this step and how they are helping subagents and vendors alike.

	Moderator: Michael Fair adds to MarketRace an extensive background of executive relationship management and strategic sales experience. Prior to founding MarketRace, Fair was regional vice president of strategic partners for Qwest Communications International Inc.’s Business Partner Program. There, he managed a team responsible for deal-structuring and executive relationships with Qwest’s strategic partners including Cisco, IBM, Perot Systems, Sun Microsystems and EMC. Fair joined newly public Qwest in 1997, as director of marketing and started the Qwest Business Partner Program later that same year. Prior to his work with Qwest, Fair was director of pricing and promotions for Sprint Business where he oversaw the worldwide pricing strategy for all of Sprint’s voice and data products across all sales channels.
	Speaker: Adam Edwards is co-founder of Telarus Inc. and currently serves as president. Under his leadership, Telarus developed and patented a real-time T1/DS3/Ethernet quoting engine for its agents called GeoQuote. Prior to co-founding Telarus in 2002, Edwards was the vice president of finance for Quest Manufacturing Inc. where he lead the acquisition of a new operating unit in 2001 and helped structure the unit for financing in 2002. Edwards served from 1999 through 2001 as the vice president of finance for Silicon Film Technologies Inc. In his role at SFT, Edwards prepared the company for its successful financing in 2000 in which the company raised $6 million. Edwards holds a Bachelor’s degree in Accounting from Brigham Young University and is a CPA.
	Speaker: Brad Miehl is founder and CEO of MicroCorp Inc, one of the nation’s leading telecom master agencies. Under Miehl's direction, MicroCorp supports and manages over 1,000 employees, agents and VARS nationwide. MicroCorp maintains carrier agreements with over 30 vendors. MicroCorp is a Graduate Member of the Advanced Technology Development Center at Georgia Tech and serves on the advisory board of several telecommunication carriers.
	Tom Gorey is director of the business partners program for XO Communications. Gorey’s background includes work in technology sales and marketing. Gorey has managed retail consumer electronics stores under CBS Broadcasting and sales at Ingram Micro. Recruited to telecommunications to build a new CLEC program for GTE, Gorey has spent the last nine years in indirect channel management for GTE, Qwest and MCI.
	Emmet J. Tydings is president of AB&T Sales, and president of AB&T Telecom, where his day-to-day activities are focused on the implementation of channel sales strategies for telecom services. Tydings joined AB&T in 1981 and worked in the consumer electronics division before moving into the new computer division where he worked until 1990. He has authored or collaborated on many industry articles on channel strategy. Tydings has a Bachelor of Science from Salisbury State University.

Track Two: Target Marketing 
Making The Virtual Office a Reality for Small Businesses
IP-enabled features such as softphones, dynamic call routing, and unified communications features can realize the “virtual office” for even small businesses. Find out how a VoIP-based solution compares to alternatives on the market and how to sell this solution to SMBs.

	Moderator: After six years as a pharmaceutical chemist and three years in Novell LAN support, Peter Radizeski moved into telecommunications. For four years (2000-2004), Radizeski was half of the team at IEI that posted millions in sales for BellSouth as a top 5 Gold Partner. Concentrating on data, not voice, Radizeski sold wholesale DSL, IP, bandwidth, private lines, frame relay and ATM circuits to more than 65 ISPs in the Southeast. Over the years, more carriers were added to balance the portfolio and to service the needs of the existing client base. Today, RAD-INFO can quote from more than 20 traditional telecommunications companies, as well as locate fixed wireless providers, VoIP providers, ASPs and data centers throughout the United States. Radizeski still prefers data over voice. Radizeski writes for PHONE+’s Peer-to-Peer blog as well as a telecom-centric blog for RAD-INFO and a marketing-based blog at marketingideaguy.com. Radizeski also consults for providers on sales, marketing and strategy.
	Speaker: Frank Paterno, vice president of marketing for Intelliverse, manages all of the company’s marketing activities including marketing communications, product management and strategic development. Before moving into his current role at Intelliverse, Paterno was most recently the director of product management and previously the channel manager for wholesale services. Prior to joining Intelliverse in 1999, Paterno worked for MCI and Arthur Andersen. Paterno holds a Bachelor of Science in accounting from the State University of New York at Geneseo.
	Speaker: Robert Westervelt, Broadview Networks vice president of indirect sales, has over 17 years of sales, sales management and corporate management experience in the telecommunications industry. He began his career in telecom sales at Teleport Communications Group in 1994 and became vice president of sales for the New York region. After Teleport, Westervelt joined Nexlink Communications (currently XO Communications) as general manager for the New York region. After the successful launch of the New York regional office, he was promoted to area vice president with overall responsibility for the Northeastern and Mid-Atlantic regions. Later, Westervelt was promoted to president, indirect sales, and assumed national responsibility for XO's agent program. In 2005, Westervelt joined Eureka/InfoHighway as vice president of indirect and wholesale sales and managed the business unit through the company's integration with Broadview Networks, leading the company’s agent channel organization. Westervelt holds a Bachelor of Science in business management from Bryant College.
	Speaker: Eric Thomas, founder and CEO of FreedomVOICE Systems, brings more than 11 years of leadership in the development of virtual office solutions to enhance small business image and productivity. He was responsible for developing proprietary technology for the licensed telecommunications provider and supervised the innovation of Web-based control panels for the company’s services. Previously, Thomas led B/T Scientific Technologies, a specialized organization focusing on the distribution of equipment and supplies for the molecular biology industry, and was international export and marketing manager with Strategene Inc. He has a Master of Arts in molecular biology and biochemistry from University of California, Santa Barbara, and a Bachelor of Science from State University of New York.

Track Three: Broadband World 
Circuit Sales Down? Box Sales Down? Try Software as a Service
As prices for circuits and gear compress, margins go with it, forcing partners to sell more services into their existing base. One of hottest opportunities is in software as a service (SaaS). Find out about the best-selling services, who is buying it and why, and how you can profit from add software to your portfolio.

	Moderator: Steve Hilton is the vice president of Yankee Group’s Enterprise Research group with an expertise in converged solutions for SMBs. Hilton manages a team of analysts delivering consulting, research and programs to help vendors and service providers better serve SMBs, mid-market enterprises and large enterprises globally. Hilton’s SMB-focused research concentrates specifically on helping clients make decisions regarding the use of technology or services, including applications, IT infrastructure and communications services, to improve time-to-market, cash flow, loyalty, sales channels and to reduce churn. Hilton also writes a monthly column for PHONE+ magazine called AskSteve.
	Speaker: Robert (Bob) Bye, executive vice president of nGenX, is responsible for the overall executive and operational leadership of the company. Bye previously served as vice president and general counsel of Cinergy Communications, an affiliate of nGenX. In this position, he was recognized as a national expert on communications regulation, VoIP and technology issues. As a leader with more than 15 years of industry experience, he has appeared numerous times before the FCC and many public utility commissions in order to promote competition and limited regulation. Bye received his Bachelor of Arts from Texas Tech University and graduated Cum Laude from Washburn University School of Law.
	Speaker: Doug Howard is chief strategy officer for Perimeter eSecurity where he is responsible for the M&A and the service strategy for the company. In addition, he is the president of USA.NET, a wholly owned subsidiary of Perimeter. Howard served as COO of BT Counterpane where he was responsible for the business' ongoing operations. He served as vice president of security and business continuity for AT&T Corp. where he formed an organization that developed and launched new security services for each of the company's business lines of service, and provided direction for the business continuity practice that delivered solutions for AT&T and its clients. Howard started his career in the U.S. Air Force. After the military, he moved into the private sector and held positions in sales, operations, engineering, product management and business development for companies such as Sprint, FLAG Telecom, Telenet and Computer Sciences Corporation. He founded Technology Research International Inc., which was purchased by NBC Broadcasting in 1991. He is currently a member of IEEE, AHIMA and the IATF Forum.
	Speaker: John Krzykowski is the general manager for 19Marketplace where he defines and drives 19Marketplace’s go-to-market strategy. Krzykowski has more than 18 years of experience in the software and telecommunications industries providing strategy, sales and marketing, and implementation leadership to entrepreneurial and Fortune 500 companies. Prior to joining 19Marketplace, he consulted with over 30 domestic and international service providers to develop go-to-market strategies for their on-demand services.

Track One: Partnering 
TEM Take Two
Are you confused about Telecom Expense Management? You aren’t the only one. There are so many different software/service offers on the market – how do you choose which one to use to help your clients? In truth there are many flavors of TEM – none exactly the same. Attend this session to find out how to combine professional services and software to deliver a complete managed service.

Speaker: Missy Mastel is the president and founder of Mass-Tel Communications Inc. Mastel published “Telecom Audit: A Complete Cost Reduction Strategy For Your Corporate Telecommunications Bills” in 2003. She is a member of the AICPA and the California Association of Accounting Professionals, and certified by numerous telecom agencies and service providers throughout the world. She is internationally recognized as an expert in the telecom expense management field and is frequently interviewed by media organizations. Mastel is widely sought-after as a speaker, trainer, and lecturer on TEM. Additionally, she is recruited by many government officials as a strategy consultant on state and federal telecom and telecom tax regulation. Mastel holds degrees in accounting, international business management and theology from Georgetown University.

Track Two: Target Marketing 
Get a Piece of the Call Center Pie
There is tremendous growth in the call center industry. As an agent, you should get in on the action. Find out how to get in the door, how to make the pitch, how to cut call center costs (without cutting your commission), propose a disaster recovery solution, and grow the business with add-on and cross-selling techniques.

	Moderator: Geoffrey Shepstone, president of master agency Telecom Brokerage Inc., professional carrier includes, Heritage Communications, Harris Lanier, MCI, and LCI/Qwest Communications. As President and Owner of TBI, Mr. Shepstone's leadership has been instrumental in building TBI to become one of the countries largest Master Agencies. Mr. Shepstone currently holds the following Board and Advisory Board positions: Eyezon Technology LLC - Board Member, Channel Partner Conference and Expo - Advisory Board Member, and Level 3 - Advisory Board Member.
	Speaker: Matt Morris is a sales director with TMC Communications where he partners exclusively with agents. With an emphasis on agent education and support, Morris joins forces with agents to develop their sales strategies to close their highest-billing customer accounts including call centers, online retailers and blue-chip Fortune 500 companies. Morris began his career in sales for the semiconductor-for-PC industry more than a decade ago. He has a Bachelor of Arts from San Jose State University and studied law at Santa Barbara College of Law.
	Speaker: Rick Morris, COO of TouchStar, joined the company in 2002. Previously, Morris was the manager of information technology at Bendata Software. When GoldMine merged with Bendata and he was asked to manage GoldMine’s IT division as it grew from 200 employees to over 1,600 employees on four continents. Morris began his career at Apple. He attended the University of Colorado where his major was Chemistry.
	Speaker: Currently COO of AireSpring Inc., Daniel Lonstein previously was the co-founder and COO of AddTel Communications Inc., and has extensive experience in sales and marketing functions both inside and outside of the telecommunications industry. Lonstein has held positions at On Target Market Research and Tel-Aviv-based USTM Partners, and has consulted for various international telecommunications conglomerates.

Track Three: Broadband World 
Hosting How-Tos—Selecting a Colo/Data Center Partners for your Hosted Applications
Customers data center requirements have moved beyond to computer closet to third-party locations that offer a range of services from pure real estate to managed applications. Which facility should you recommend? Find out more about the many options on the market.

Speaker: Jeff Kaplan is the founder and managing director of THINKstrategies, and the founder of the Managed Service Showplace and Software-as-a-Service Showplace online directories. Previously, Kaplan was vice president of marketing and business development at InterOPS Management Solutions. Before joining InterOPS, Kaplan was director of strategic marketing at International Network Services (INS) and subsequently Lucent Technologies, which acquired INS. He was an industry analyst at IDC, Dataquest and META Group. Kaplan speaks at industry conferences and writes for several business magazines. He also contributes to IT-related Web portals, Web sites, organizations and associations. He has a Bachelor of Arts in urban planning from Rutgers University and a Masters in Business Administration from Boston College.

Wednesday, March 12

10am-Noon

*Schedule subject to change without notice.

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